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Phone order on Saturday

Kristinauk1732
Explorer

‎08-10-2022 06:09 PM

Hi everyone. I have ordered phone this morning at 9am received and email saying

" Your order’s being processed. We’ll let you know when your device is on its way. "

and Ive not had any updates since. How long does it take to process if order on Saturday? Many thanks

0 Helpful
4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎08-10-2022 06:20 PM

@Kristinauk1732   What device? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Kristinauk1732
Explorer
In response to Chris_B

‎08-10-2022 06:41 PM

Hello

its Samsung Galaxy Z Fold4 256GB Beige 

 

0 Helpful
Leanne_T
EE Community Support Team
In response to Kristinauk1732

‎09-10-2022 08:24 AM

Hi @Kristinauk1732

Once the order has been processed, you will get a further email to let you know. If you would like to check the order has gone through, please call us on 0800 956 6000. 

Leanne. 

0 Helpful
lazbian
Investigator
Investigator

‎14-10-2022 10:45 AM

i ordered the same phone on 29th september and i still havent had an update so itll be about 4 weeks

0 Helpful