01-09-2026 11:33 AM - last edited on 01-09-2026 12:53 PM by Peter_W
Hi
I just ordered a new phone samsung z-fold ultra with new number
I'm not sure if its clear but I want to keep my samsung s22 on 07********* for my my wife
Thankl
[Mod edit - Removed phone number, please don't share any personal information on these public forums]
01-09-2026 12:45 PM
Hello @agathe79 ,
Welcome to the community,
Please do not put any personal details in this public forum as per forum rules. I have reported it to the moderators, so hopefully it will be removed.
You will have to ring customer service to discuss this with them, as this is not customer service and we have no account access and do not know who you are.
01-09-2026 12:54 PM
@agathe79 If you ordered a new device and didn’t upgrade then you’ll retain number for the old device/sim and not have to trade in the old device.