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Ordered 16 pro max on 19th sep still no update..

Bharath1800
Explorer

‎05-10-2024 03:48 AM

**bleep** customer care service. Waiting time to speak is min 20 mins🙃. Still no update about pre order. 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎05-10-2024 11:27 AM

Hi @Bharath1800 

Have you checked EE order tracking. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Nlf
Investigator
Investigator

‎05-10-2024 03:24 PM

I was advised 30 days so I wouldn’t bother getting stressed about it. I ordered last Sunday, it will come when it’s comes they’re out of stock everywhere 

0 Helpful
Bharath1800
Explorer
In response to Northerner

‎07-10-2024 10:41 AM

Yes i checked tracking it says dispatch in 24hrs same status since 15 days.

waiting time is 1hr to speak to CS . 

0 Helpful