Hi @Kelwel81
Thanks for coming to the community 🙂
Could I take some extra details to see if we can help you with the order tracker?
What phone have you ordered, including colour and storage? When did you place the order?
When you are trying to track the order, are you using an order number that is all numbers or does it start XKO? (Please don't put your order number here).
Speak to you soon.
Leanne.
