Order tracking page

Taryn2001 · ‎22-02-2025

hello, I’m not really getting any information in regards to an item I ordered. This page hasn’t updated. Money has been taken out of my account and is no longer sitting in pending. What does this mean? Thank you.

Northerner · ‎22-02-2025

Hi @Taryn2001

Download the DPD app, register and wait for the DPD text.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎22-02-2025

Hi @Taryn2001

Download the DPD app, register and wait for the DPD text.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Taryn2001 · ‎22-02-2025

I have the dpd app on my phone already 🙂 I’ll keep my eyes peeled for now then. Thank you