Order tracker

[Tomas23]

Hi, I have made an order for PS5, more then 24 hours ago, and my order reference number doesn't work when I am trying to track it. It says "we can't track your order right now" 

Could someone help with this ?

Thank you!

[Katie_B · Accepted solution]

Hi @Tomas23. 

Welcome to the community. 

As soon as your order has been processed and is ready for dispatch you will be notified and provided further tracking information. 

If you wish for an update on your order our customer care team will be able to help. 

Katie 🙂

[Mohammed2005]

Hi I ordered AirPods to my local ee store and they still haven’t given me an update

[Leanne_T]

Hi @Mohammed2005 

When did you place the order? 

How did you order, was this online or in the store? 

Leanne 🙂