10-02-2025 08:14 PM
When I input my order number (begins with xko) the search returns “oops! Your order number timed out” - why is this? Is my order confirmed? I’ve already paid the money upfront and set up a direct debit
Solved! See the answer below or view the solution in context.
16-09-2025 05:19 PM
Can you see my order
16-09-2025 05:33 PM
Hi @JamieWATP.
We have no account access here on the EE Community so we are unable to see your order.
If you wish to discuss your order please get in touch with customer care.
Katie
