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Order new sim card

Kristina1231
Investigator
Investigator

Hello i would like to order my old sim card back please 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@Kristina1231 : Take phone into an EE shop with Photo ID & they'll transfer number & credit if applicable to a replacement SIM of correct size for free or phone CS for one for £1.50. It will come as a Combi-SIM with all 3 sizes as push-outs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

27 REPLIES 27
Kristina1231
Investigator
Investigator

Yes i need a new sim card cause i have lost my old one please and on that number I’ve got doctors calling me please help me 

Kristina1231
Investigator
Investigator

I would like my old one a replacement one thank you

Kristina1231
Investigator
Investigator

Yes 

Kristina1231
Investigator
Investigator

Yes please 

XRaySpeX
EE Community Star
EE Community Star

@Kristina1231 : Take phone into an EE shop with Photo ID & they'll transfer number & credit if applicable to a replacement SIM of correct size for free or phone CS for one for £1.50. It will come as a Combi-SIM with all 3 sizes as push-outs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Madison1972
Visitor

Was supose to have ordered new sim but hasn’t come 

James_B
EE Community Manager
EE Community Manager

Hi @Madison1972,

Welcome to the EE Community. 🙂

When did you order your SIM? It should arrive in 2-5 working days.

James

pedar61
Investigator
Investigator

I have changed from bt sim card, and have a new phone number but no sim card has been sent 

James_B
EE Community Manager
EE Community Manager

Hi @pedar61,

Welcome to the EE Community. 🙂

When did you order your SIM? They're normally delivered within 2-5 working days.

James