Order confirmed but order tracking isn’t working

[briannamckee3]

hi, so i placed an order and i got the email today saying order confirmed. it won’t let me track the order through, saying that the order number/email or phone information is incorrect when it isn’t and im not sure how to solve this. thank you!

[Northerner]

Hi @briannamckee3 

Try again in the morning. 

If it still does not work then call EE CS on 150.

Thanks 

[briannamckee3]

Hi, thank you for your reply. 

Since my order has been confirmed, does that mean all credit checks are done/order is being sent or?

[Northerner]

Hi @briannamckee3 

No, not until you have your delivery although it is a good sign. 

Thanks