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Order Tracking Unavailable.

SarahLouBentley
Investigator
Investigator

‎26-11-2022 10:50 AM - last edited on ‎26-11-2022 06:15 PM by Skilled Contributor

Hi,

I hope you can help me. I purchased a new phone on contract on the 21/11/22. I have used the online tracker but it does not provide me with an update. Please could you advise when my order will be delivered? Order number is: xxxxxxxxxxxxxxx

Hope to hear from you soon.

Many Thanks,

Sarah

0 Helpful
5 REPLIES 5
Christopher_G
EE Community Support Team

‎27-11-2022 09:02 AM

Hi @SarahLouBentley

Which phone did you order? Please include the colour and memory size.

Chris

0 Helpful
SarahLouBentley
Investigator
Investigator
In response to Christopher_G

‎27-11-2022 09:21 AM

Hi

Thank you for your reply. I order a Samsung Galazy S22* with 128GB.

0 Helpful
SarahLouBentley
Investigator
Investigator
In response to SarahLouBentley

‎27-11-2022 09:21 AM

Oh and it was phantom white

0 Helpful
Christopher_G
EE Community Support Team
In response to SarahLouBentley

‎27-11-2022 09:31 AM

Thanks @SarahLouBentley.

As far as I can see, those are in stock and expected to be dispatched within 1 day. I would suggest calling to double check your order with our Mobile Care team.

Chris

0 Helpful
SarahLouBentley
Investigator
Investigator
In response to Christopher_G

‎27-11-2022 09:37 AM

Will do. Thankyou for your help.

0 Helpful
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