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Not recieved voucher

Grantb1991
Investigator
Investigator

‎16-03-2026 12:49 PM

Hi, when I was upgrading my phone it had an offer of Buds3 Pro for £1 with it but I haven't received any voucher in my email or by text.

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎16-03-2026 01:00 PM

Hi @Grantb1991 

Which device and is it more than 30 days. Terms and conditions below:

https://ee.co.uk/help/mobile/gifts-with-purchases

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Grantb1991
Investigator
Investigator
In response to Northerner

‎17-03-2026 04:27 AM

Hi, it's the S26 ultra and it's not been more than 30 days.

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