No idea when my up grade will arrive

[Warrior2]

I requested an upgrade. On Friday , but have only had one email to confirm about my upgrade.

But, I have still not had any confirmation when my phone will be dispatched.

Tried the track my upgrade, but it  says unable to find my order, tried my email address and mobile number

[Warrior2]

I requested an upgrade. On Friday , but have only had one email to confirm about my upgrade.

But, I have still not had any confirmation when my phone will be dispatched.

Tried the track my upgrade, but it  says unable to find my order, tried my email address and mobile number

[Leanne_T]

Morning @Warrior2 

Thanks for coming here. 

Which model phone, including size and colour have you ordered? 

Leanne 🙂

[Warrior2]

Make and model is: 

Samsung Galaxy Z Fold4

256GB Grey Green

[Leanne_T]

Thanks @Warrior2 

This device is showing in stock, please give us a call on 150 and the team will make sure the order has been processed and let you know when this will be dispatched 🙂

Leanne.