No dpd text

[HarryT13]

I ordered an upgrade last night and dpd tried to deliver it to my wife today, but asked for a pin code, but I have not had an email or text saying they were delivering today or containing a pin code.

Am I supposed to give them something else?

[jbdx94]

I know this is a late reply but I have found the solution for anyone who reads this in the future...

It's to do with RCS chats, my default messages application doesn't have the option so I tried downloading Google Messages from the PlayStore, I set it as my default messages app and enabled RCS Chats in the settings, which showed Status: Connected. 

Then all the dpd texts started coming through. Hope this helps.

[Schockwave]

Hello @jbdx94 ,

Welcome to the community,

Glad you have found this out and resolved your problem, are you on an Android device, as I am on Apple, as that seems to be where the problem lies.

[jbdx94]

Hi, yes I have an Android device, but from what I've read Apple has RCS messaging option as well in the Settings app. You need to be on iOS 18 at least though.

https://support.apple.com/en-gb/122195

[Schockwave]

@jbdx94 , yes., it does now, and when using messages, can see whether RCS or not, as when IMessage, it does not show. RCS is new to Apple products, by the way.