No dispatch date

[Katu]

Good morning. I ordered an iPhone 17 in black on Saturday 27th. When ordering it stated dispatch within 3 days but there still no update. Should I be concerned?

[Chris_B]

@Katu  With it being Christmas I wouldn’t expect it to be on time,     Did you receive a confirmation of order email ?   

[Katu]

I did yes - and the rest of the order has been progressing (the sim contract etc).  I guess I’ll exercise some patience 🙂 Thank you

[Chris_S]

Hi @Katu 

Great choice of phone there! The iPhone 17 is an amazing device.

I can check our stock page and try to give you an update.

Which memory size did you go for?

Chris S

[Katu]

That would be really helpful, thank you!

I ordered the 256GB.

[Chris_S · Accepted solution]

Thanks @Katu 

If you ordered the iPhone 17 256gb in Black on 27/12/2025 then the estimated wait time was 3 days.

As @Chris_B mentioned, delivery times may differ with it being the festive period.

If you have your order reference, then you can rest assured that your order has been logged.

I'd recommend keeping an eye out for a text message from our delivery couriers DPD.

Chris S