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Amandamorris
Visitor

I placed an order this morning how do I know if ive been accepted the tracking isent working 

 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

 

@Amandamorris  Tracking will not work a device has to be allocated to you. You have an order number and you’ll get a tracking number once a device is allocated to you.   

 If EE are going to reject your order you’ll receive a email stating this and any upfront payment will be refunded within 7-10 days.  You normally get this email within a few hours of placing the order. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.