13-01-2026 07:40 PM
I ordered a new pay monthly phone on the 5th of Jan. I am still waiting. I get messages every day from PDP that the is a problem at there depo. I have been waiting now 9 days.
14-01-2026 08:27 AM
Hi @billogg
I'm sorry to hear that you're still waiting for your phone, I can imagine it must be very frustrating for you.
If your phone is with our couriers, one of our guides can contact them to get an update for you.
I'd recommend giving us a call, then a guide can take some details to get access to your order.
Chris S