My order is not tracking

[Avisingh304]

I paid upfront payment but order not track and also my complete Identity.

[Avisingh304]

I paid upfront payment but order is not track and also help to complete Identity 

[Robinsonboy1]

I only have the order number. EE advised me that is not the number to track. If you want to track your order you need a reference starting XKO - I don’t, but they assured me my order has been processed. 

[Avisingh304]

Refund my upfront payment 

[Lesley_W]

Hi @Avisingh304 

Welcome to our community. 

We don't have access to your account here on the forum, so if you'd like to get a tracking number or cancel your order, you can give our team a call who can help with this. 

Lesley