Iphone17 pro nax

Alois1 · ‎04-01-2026

Why I can’t trace my order

Northerner · ‎04-01-2026

If you cannot use EE order tracking then you'll need to speak to EE CS on 150.

Download the DPD app as well.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎04-01-2026

Hi @Alois1

If you cannot use EE order tracking then you'll need to speak to EE CS on 150.

Download the DPD app as well.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Chris_B · ‎04-01-2026

@Alois1 Have you received a tracking number ? When did you order it ? What colour and storage size did you order ?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.