I made an order on the 5th November for the iPhone 17 pro max in silver, it estimated 14 days to be dispatched. On the same evening I received confirmation of order along with the tracking number, I tracked a couple hours later which then said been dispatched!
which is now strange and I’ve contacted ee as if it had been dispatched over 6 days ago I would’ve received at least a message on delivery from DPD, so as this was weird , EE then told me my tracking is lying LOL, and hasn’t actually been dispatched from the warehouse?
and that one the orders come to them they deliver On a first come basis, which is leading me to believe my iPhone was dispatched to EE however they have to someone else???
The EE ensured me I couldn’t collect at a local store with it in stock as I would’ve had to cancel my original order and start again an be put to the back of the queue?
they also advised me to even issue it as a complaint?
