Iphone 17 pro max sliver 256gb

[Km2005]

Hiya I ordered this phone on the 25/10/25 am just wondering if there’s any updates ? As it’s been 14 days now and haven’t really had any type of update and my 21 days will be up by next weekend and I’ve seen people who orderd after me have been getting there phones ? Thanks 

[Chris_B]

@Km2005   you’ll need to call customer support about this,  this public forum doesn’t have access to your EE account and doesn’t know who you are. 

[Km2005]

Hiya it was done through my mums account the order that’s why but it’s still saying waiting confirmation for the past week and my 21 day will be next week so just wondering if you know when it could come?

[Katie_B · Accepted solution]

Hi @Km2005. 

Please allow the full timescale provided at the point of order. 

If you reach 21 days with no contact I would then recommend asking your mum to get in touch. 

Katie