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Incorrect Contract Price Showing

EB587
Explorer

Hi,

I am looking to upgrade my phone and pre order the new Samsung Galaxy S24 and when I select a contract the price is £22 per month (was £30) but when I go through to the basket, its adding £30 and not £22 does anyone know why this is?

4 REPLIES 4
EB587
Explorer

Hi, I am looking to upgrade my phone and pre order the new Samsung Galaxy S24 and when I select a contract the price is £22 per month (was £30) but when I go through to the basket, its adding £30 and not £22 does anyone know why this is?

Northerner
Grand Master
Grand Master

Hi @EB587 

Give EE CS a call on 150 and they will check out any offers. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
Ann112
Visitor

Hi can I cancel my orde with way place by mistake please 

Leanne_T
EE Community Support Team

Morning @Ann112 

If you would like to cancel an order please call us on 150 or 0800 956 6000 and the team will get this looked into for you 🙂

Leanne.