I’ve ordered the 15 Pro Max in one color and want to change colors?

isabelinhavasc · ‎26-09-2023

I’ve ordered it in one color but I’m thinking of getting another after seeing in person. Is this possible given that the phone has not been dispatched yet or would I have to refund?

XRaySpeX · ‎26-09-2023

@isabelinhavasc : If you ordered online or by phone you may cancel the order FoC before or during the statutory 14-day cooling-off period from delivery & then reorder what you really want.

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Leanne_T · ‎26-09-2023

Hi @isabelinhavasc

Thanks for coming here.

If the phone has not been dispatched, please get in touch with our customer care team who can see if the order can be changed for you 🙂

Leanne.