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I ordered the iPhone a couple of days ago and I’ve had no update.

MomOfTwins
Explorer

‎25-09-2025 05:00 PM

When will my phone be dispatched??

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎25-09-2025 05:15 PM

Hi @MomOfTwins 

Have you checked EE order tracking: https://ee.co.uk/help/orders

You should also download the DPD app.

If order tracking is not working then you'll need to speak to EE CS on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
MomOfTwins
Explorer
In response to Northerner

‎25-09-2025 05:33 PM

Yes it’s not been dispatched. But I’ve got no updates whatsoever.

Sent from Outlook for iOS<>
0 Helpful