How long till my phone to be dispatched

[Doodlez2]

Hello

so I placed an order on 24/12/23 upfront cost paid all accepted. Yet still no dispatch has come through does anyone know how long it can take?. It’s an Google pixel 8 pro 256gb obsidian.

[Northerner]

Hi @Doodlez2 

Have you checked EE order tracking; 

Your order likely wasn't processed until this week, plus the delivery firm were closed. 

https://ee.co.uk/help/orders

[Leanne_T]

Hi @Doodlez2 

Thanks for coming to the community.

This model is showing 'Usually despatched within 7 days' 

DPD will be in touch with tracking details once the order has been dispatched. 

Leanne.