Hi aye order samsung galaxy A25 on the 26/12/2024 and the tracker number does wo

sandra1690
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Investigator

‎06-01-2025 01:43 PM

 
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sandra1690
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‎06-01-2025 01:18 PM

 
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Chris_B
EE Community Star
EE Community Star
In response to sandra1690

‎06-01-2025 01:19 PM

@sandra1690  What did you order ? When did you order it ? And have you received tracking information? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
sandra1690
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Investigator
In response to sandra1690

‎06-01-2025 01:21 PM

Hi

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sandra1690
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‎06-01-2025 01:23 PM

 
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Ritu_D
EE Community Support Team
In response to sandra1690

‎06-01-2025 01:28 PM

Hi Sandra

How are you? 

How can I help you today?

Ritu

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Chris_B
EE Community Star
EE Community Star

‎06-01-2025 01:45 PM

@sandra1690  have you been sent a tracking number? This is not the order number which begins with XKO or XKN 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team
In response to sandra1690

‎06-01-2025 02:53 PM

Hi there @sandra1690 

Thanks for coming back to us. 

Did you order the Samsung Galaxy A25 as an upgrade? 

Which colour device did you order? 

Speak soon 🙂

Leanne.