Hi PartycjaWe are processing your order and will let you know when your items

Patrycja1993
Contributor
Contributor

‎26-03-2024 03:02 PM

Hi Partycja

We are processing your order and will let you know when your items will be dispatched

 

What this mean? Ee take upfront cost but I didn't receive any more email 

 

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XRaySpeX
EE Community Star
EE Community Star

‎26-03-2024 03:04 PM - edited ‎26-03-2024 03:09 PM

What it says! They can't have been dispatched yet as you've received no msg from them.

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Northerner
EE Community Star
EE Community Star

‎26-03-2024 04:06 PM

Hi @Patrycja1993 

When you get your order email you can check EE order tracking:

https://ee.co.uk/help/orders

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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