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Help how to track

Jamieleighm
Visitor

Hi I havent received a order number

just a contract agreement and pre contract so how can i track my order 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Jamieleighm  You’ll receive a tracking number once a device is allocated to you.   Download the DPD app and create an account and you’ll get more exact tracking once the item is allocated to you.  Plus the 4 digit pin is on there that you need to provide to the courier on handover. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Jamieleighm  You’ll receive a tracking number once a device is allocated to you.   Download the DPD app and create an account and you’ll get more exact tracking once the item is allocated to you.  Plus the 4 digit pin is on there that you need to provide to the courier on handover. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.