27-05-2025 11:40 AM
Hi, its been a month now and i havent recieved my trade in pack from my upgrade. I have called 150 and they told me to ring a number but its the same one.
Has anyone else had this issue?
Thanks
Solved! See the answer below or view the solution in context.
27-05-2025 02:11 PM
Welcome to the Community.
You should've received your trade-in pack by now, so I know why you'll be eager to get this chased up.
I'd suggest contacting us back so the team can review this further. They should be able to send a webform to the relevant team to get this all sorted.
Linzi
27-05-2025 02:11 PM
Welcome to the Community.
You should've received your trade-in pack by now, so I know why you'll be eager to get this chased up.
I'd suggest contacting us back so the team can review this further. They should be able to send a webform to the relevant team to get this all sorted.
Linzi