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Have I sent my old device back correctly?

Vasilliy
Investigator
Investigator

Hi,

I have recently done an anytime upgrade and have just taken my old device to the post office. But i'm a little worried I may have made a mistake. I put the device in the returns packaging that was sent out to me, and then I attached the shipping label that came with it. I have then taken it to the Post Office and have asked for it to be sent via special deliver, paid for special delivery and got a reciept and the lady at the post office said it was all done. I've basically just used the returns shipping label as just a way for it to show the address I want it sent to, but paid seperately for special delivery.

I'm just a little worried that I have done something wrong, but I hope that I have done it right. , and it's just my anxiety

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Vasilliy  You’ve done it correctly.    Nothing to worry about.  Just keep the receipt as that’s your proof or postage 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Vasilliy  You’ve done it correctly.    Nothing to worry about.  Just keep the receipt as that’s your proof or postage 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thank you so much, I was just filled with unneccesary anxiety, I've kept the reciept and wil hold onto it. You've helped settle my anxiety!