Have I been scammed

[Femmefatele]

Hi IHave received a call yesterday and got approved for 2 new phones which are supposed to come today but have not received any email confirmation or anything and I have paid 50 upfront is this legit?

[Christopher_G]

Hi @Femmefatele 

Which number were you called from? If you have any concern that it wasn't EE that you were speaking to, I'd recommend contacting our Mobile Care team so they can check for you.
Chris

[Femmefatele]

I spoke to someone called Noel on 0191 429 0924

Sent from my iPhone

[Christopher_G · Accepted solution]

Thanks @Femmefatele 

They are a confirmed EE Partner company called Inspired and they're listed on our 'What numbers will EE partners call from?' help page.

Chris

[Femmefatele]

Ok that makes me feel better

is it normal then not to receive email confirmation of order

[Christopher_G]

That's good. 🙂

It can be, @Femmefatele. Have you checked your spam/junk email folder?

Chris

[Femmefatele]

Yes and I have nothing

from ee or dpd

[Christopher_G]

Did they tell you when to expect delivery, @Femmefatele?

Chris