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Have I been accepted

rberry93
Investigator
Investigator

‎03-01-2023 11:16 AM

Hello,

I made an online order last night for an iPhone and paid a £50 upfront cost. I then received an email with an xko reference. Does this mean it has been successful? I was expecting a credit check but I'm not sure if this has happened. I haven't received a notification since. 

0 Helpful
10 REPLIES 10
James_B
EE Community Manager
EE Community Manager
In response to rberry93

‎04-01-2023 09:18 AM

Hi @rberry93,

You won't be able to register for My EE until you have received your SIM, as you'll need to receive a OTP code via text message.

You can register at id.ee.co.uk/register as soon as your SIM is up and running.

Your My EE account will include all of your plan details.

Hope this helps. 🙂

James

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