No tracking number

[Dh71]

Hi. Was wondering if someone could help me please. I upgraded early last week to the iPhone 14 pro max, silver 128gb. I’ve not received any tracking number just an order number is this normal? How long of a wait am I looking at roughly and how long untill I should receive a tracking number thanks 😊 x

[Chris_B]

@Dh71  You’ll get a tracking number once a device can be allocated to you.   You’ll have a waiting time of around 21 days before the device is shipped to you as that’s the rough shipping times for that model device. 

[Dh71]

Thank you for letting me know 😊

[Dh71]

Can anyone tell me what this means please? 

 

[Katie_B]

Hello @Dh71. 

I am sorry to see you are unable to track your order. 

Please could you confirm when you placed your order?

Katie

[Dh71]

Hi. It was Sunday the 18th

[Christopher_G]

Hi @Dh71

What did you order? Please include the colour and memory size where applicable.

Chris

[Dh71]

It was the iPhone 14 pro max 128gb silver

[Christopher_G]

Thanks, @Dh71

The current estimate for that device is to expect dispatch within 21 days. DPD will be in touch with order tracking information when it's ready to be delivered.

Chris

[Dh71]

 

Hi I put a post on a while ago asking why I hadn’t received my tracking number from Dpd yet… it’s been 21 days since I ordered iPhone 14 pro max silver 128gb & no update has been provided, still saying can’t show order details? (See attached) is there anyone who could look into this for me?