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Guest Order No Confirmation

fisher0111111
Explorer

Ordered the Nintendo Switch 2 bundle this morning as a guest and haven't received a confirmation email.

Checked Spam/Junk and other mail folders with no luck.

Cannot track the order as website session expired and need a order confirmation number.

Cannot call EE support as there's no option relating to electronics.

Payment already taken, please help!

3 REPLIES 3
Hivesy
Explorer

The same thing has happened to me. Will be interested in the next steps. 

Just got off the phone with support who have confirmed the order is there. Apparently there's major delays with the emails and they might even be sending them through manually. He confirmed that they should be sent today though so fingers crossed.

Oh brilliant. Well done and thank you.