Giftcard

Becky108 · ‎19-11-2022

I have used placed an order for my upgrade of a Samsung 22 +. I have recieved my confirmation email but it does not show a giftcard, will I still recieve it?

XRaySpeX · ‎19-11-2022

you should receive a text to claim it about 15 - 30 days after your purchase.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎19-11-2022

you should receive a text to claim it about 15 - 30 days after your purchase.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

rksplendid · ‎21-01-2023

I also upgraded to a phone with the promise of a free giftcard, have been chasing this since November, its now January and still no update. EE keep sending me in circles without any proper answer. This must have been a scam they used to sell clear stock.

James_B · ‎22-01-2023

Hi @rksplendid,

Welcome to the EE Community. 🙂

I'm sorry to hear you haven't received your gift card. Has a member of our Customer Care Team chased it up for you?

James