04-01-2026 08:09 PM
I've recently upgraded my phone and it said there was a pre-paid Mastercard included in the deal but I can't find any information in my emails or on my account about it.
Any advice please?
05-01-2026 08:56 AM
Hi @Kinners5915,
Welcome to the Community!
I'd be happy to take a look into this for you. Can I just check if this was directly on our website, or were you directed from another page, and can you let me know which phone you have taken out.
Thanks,
Rach