27-08-2024 10:21 AM
just wanting to try and get update on where the buds are?
Solved! See the answer below or view the solution in context.
30-08-2024 01:31 PM
I haven't even had a text yet - getting thoroughly fed up with the lack of response and comms from EE.
03-09-2024 03:04 PM
Take It Still No Further Forward In Receiving The Buds Pro 3?
Had My Fold 6 Since 19th July
Last Thing I Heard Was From A Random Text On 1st August
Now It's 3rd September & Still No News About Them 🤦🏻
Pretty Much Forgot About Them I'm Guessing EE Hope Everyone Does It's Been So Long The 4s Will Be Out..
04-09-2024 12:53 PM
EE got these in stock and should be delivered soon
04-09-2024 05:41 PM
I've been on call with ee over 50 times even during the back holidays and every time they say speak to samsung and qhen I speak to them all I get is speak to ee. I also have been constantly on call to the customer service team who have said you just have to wait and can't even provide me with an order number or a reference number that i can take to samsung. I also have been told to go to samsung store and ring ee from there which I did and again nothing has been solved. It's been over a month I've had this phone as I got it on release day but I haven't got my ear buds pro 3 yet
04-09-2024 05:51 PM
You sure? They have the standard in stock, not the pros from what I can see.
04-09-2024 05:54 PM
Just wait couple of days, i got text from EE today, so most likely they have gotten the new stock and i m guessing they are going by the who ordered first.
04-09-2024 05:54 PM
Only Pros if not mistaken had the issue
04-09-2024 06:59 PM
Was it regarding the pro 3
04-09-2024 07:13 PM
Well, at least we have SOME movement. And if that is the case, not a single statement from EE, which is a shame from a service perspective. Someone could have pinned a statement that they will soon be shipping.
04-09-2024 09:09 PM
With fold pre order we only getting 3 pro version its silver colour from the message