Community Activity

Cant complete purchase.

I am trying to purchase an I Phone, but when i click complete after entering all my details it comes up with error 404, it has doe it around 5 times.  Is there any way to complete the purchase without having to call EE?  TIA 

MrsPP by Visitor
  • 116 Views
  • 4 replies
  • 2 Helpful

Roaming Issue in Serbia: Yettel Disconnect / H+ on MTS

Hi everyone,I'm currently abroad in Serbia and experiencing a very frustrating roaming issue with my EE line, and I'm hoping someone here might have some insights or have experienced something similar. EE Customer Service has been unable to resolve i...

14 day return procedure

Hi, I upgraded online and ordered the wrong handset, I ordered the s25 edge..I wanted the s25 ultra! I have ADHD...and i was very confused when I received the wrong handset! Anyway I have asked for a return within the cooling off period and I have re...

EE71-2BE8GB3 admin help needed

I have just bought myself a new drone and want to use my old EE71-2BE8GB3 to connect to it when out on the North Yorkshire MoorsAs it's a few years old I've gone and forgotten the admin password for it - is there a way to reset this unit back to fact...

Roaming

I'm in France. Paid for a roaming pass for 2 weeks. Can't make calls or send text messages so have no way of contacting EE to sort it out. Any ideas, there is no e mail address . Paid for something I can't use. Not at all amused.

Liz33rtd by Explorer
  • 33 Views
  • 5 replies
  • 0 Helpful

Apple 4k Tv oe EE tv box

Since the last update on EE TV BOX, it states that I have two s et top boxes including Apple 4k Of which  I just installed, so can i use both or just one, the Apple 4k Many Thanks

Contract & Billing

Hi, I’m currently abroad and can’t make calls or send texts to contact EE. My usual payment card was suddenly removed from my account, and I can’t add it back. I’ve never had billing issues before. Is there any way to contact support from abroad with...

celinaa by Explorer
  • 10 Views
  • 0 replies
  • 0 Helpful

Video over mobile data

At home in UK we have security cameras. When in the UK I cannot stream video cameras over the EE mobile data network, while it works fine when connected to wi-fi. However, when abroad such as now while on holiday in Sardinia I have no problem streami...

ChrWil by Visitor
  • 7 Views
  • 0 replies
  • 0 Helpful