Empty box!!!!

[Stuartoakes]

I ordered a controller for ps5 yesterday today DPD delivered this and the box was damaged and open at the bottom when I opened it the box is empty!!! I have tried to ring EE and there is no option to speak about this issue and the online chat will not give me the option either!!!! Help please!!!

[Northerner]

Hi @Stuartoakes 

Have you reported this to the police and DPD. 

You'll need to speak to EE CS after on 150 but this will be an uphill battle. 

Thanks 

[Katie_J · Accepted solution]

Good Evening @Stuartoakes. 

Thanks for coming here. 

I am sorry to hear this has happened and understand the urgency to report this. 

Please give us a call and speak with our accounts and billing team. 

They will then be able to begin the process to get this investigated. 

Katie