EE finance

[MartyLW]

I started an EE finance application for an iPhone 16, I filled it out and it said I’ll get updates via email within 2 hours and it’s been almost 5 since and I haven’t gotten anything, does anyone know how long this process usually takes?

[Ali_A · Accepted solution]

Hi @MartyLW 

Great to hear you're looking to join EE. 

I know you'll be eager to get a response as soon as possible. 

Have you checked your Junk/Spam folder for any replies? 

If you've not received anything at all please give our Customer Service team a call who can check the status of your application for you. 

Ali