Financing - receipt

[EEuser14]

Historically, I've expensed my phone and usage to my work. This requires me to upload a copy of the payment receipt to my work's expense system. Since renewing with EE recently, instead of it being "one package", the phone is on a finance package and the data plan is on a service package. 

The problem I have, is I cannot find a way to download a bill/receipt for the fianance package of the phone. Instead I can only download the bill to pdf for my service package. 

Is there a way to download your finance bill each month, if so can someone provide me with some guidance please?

[Matt_124]

I believe Flex Pay only provides a yearly statement for the finance side, and your contract documents would have featured the payment schedule for the length of the credit agreement.

Unsure of what your arrangement is with your employer, but surely the expense wouldn't be for you paying for a device but moreso for the usage or calls, texts and data and costs incurred on this front?

Obviously before when your contract was one combined price, there was no way to differentiate between and you could expense the whole lot. But maybe they're happy to knowingly pay for the device too, who knows.

In either case it would be worth seeking advice from your employer and explaining the situation to see what they recommend. They may accept an alternative proof for this payment such as a bank statement showing the payment made.

Or they may only want to pay for the "airtime" and not comp the purchase of the device.

[EEuser14]

Thanks @Matt_124. That is a bit frustrating. As you can imagine, not having a valid receipt each month makes it challenging to explain to my employer. They have no issues reimbursing me for both the device and service. It wouldn't be an issues if I had to submit two invoices to them but to do that once a year when I pay monthly makes it a pain, just given how finances work at my company. 

Thanks for your help although it doesn't really help (mean that in the nicest possible way) as you would think it would be possible to have proof from EE that you pay for the device finance each month. 

[Matt_124]

Agreed it is unfortunate that I don't have any better news and that it's not able to be seen in such a way, but I think it is due to the nature of the credit agreement in that it is not necessarily "billed" as usage would be and the payment schedule is set out in your pre-contract information at the start with yearly statements being provided for the balance.

There is another thread here on the forum from a while back from some other users with similar issues and there may be some suggestions here which help: https://community.ee.co.uk/t5/Contracts-Billing/Flex-Pay-Billing/td-p/1347551 

There are some things in there such as using the Billing section of the App which shows the Flex Pay payment history or submitting the schedule of payments from your contract documents, but ultimately the success of this will be defined by the expense policy of the company you work for as none of these are a 'pure' invoice or receipt.

Depending on your bank, you may also be able to go to your transactions and generate a PDF of the transaction details either, if that would be a more acceptable format.