EE ONLINE ORDER (earphones) terrible experience

[zhivagoproton]

I order a I order pixel buds pro 2 from EE online store and the address that DPG has is not the same as the one created on the EE account order summary.

They try to deliver the headphones but the address is not the same which went to completely different place which of course failed to deliver.

Now DPS days EE has to change and EE has no customer number to call to. Same old thing, none parties can help etc.

Who can help?

[Ali_A]

Hi @zhivagoproton 

Welcome to the Community

Need to speak to our Customer Service team? You can contact them via email. 

Or if you prefer you can request a call back at Contact Us | Store EE who will be able to help. 

Ali