Didn’t get my reference number or confirmation email

[Kyeburgess]

Hello,

i ordered a phone today as i was due an upgrade done this over the phone the lady sent me a link to a live chat and sent me a deal I “approved it” and everything, told her my email and stuff. And haven’t yet receive any confirmation or anything ? No reference number or account number or anything.

can anyone help ? 

From Kye burgess 

[Chris_B]

@Kyeburgess  Have you checked your spam folder ? 

[Pollockcourtney]

I haven’t had a reference number for my order

[Chris_S]

Hi @Pollockcourtney 

It's great news that you've placed an order.

Could you check your email provider's spam folder to see if the confirmation email is in there please?

When you view your order details via the live link, you have the option to download a copy of the terms and conditions, as well as the deal that you've agreed to.

Chris S