Did not honour the price

Bhavik_b · ‎26-11-2024

got this price online but then talked to two sale people about it but both could not help me as soon as I went to check out the phone would change colour I sent the pictures to both members of the sales team and spend around 2 hours trying to get them to honour the price and contact best I got was you will get a call back tomorrow

Matt_124 · ‎26-11-2024

Your image is currently waiting for approval so I can't see it, can you provide some details below on what the deal is for and how much it was showing as?

Are you an existing customer upgrading or adding a product, or a brand new customer?

Bhavik_b · ‎26-11-2024

It was a
IPhone 16 Pro Max 1024GB for £36.15
iphone 11 pro max 512GB trade in £192
unlimited essentials plus £28
total was 64.15

Matt_124 · ‎26-11-2024

Was this an upgrade or a new connection?

Bhavik_b · ‎26-11-2024

Upgrade from sim only deal

XRaySpeX · ‎26-11-2024

@Bhavik_b : Don't worry, the images were awaiting approval. I have now done so & they should appear soon.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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Chris_B · ‎26-11-2024

@Bhavik_b
Have you tried clearing your browser history and cookies and have you tried via a PC and not your phone ?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.