Delivery of accessory over Christmas

the_paulo · ‎27-12-2022

I added an accessory to my account on Christmas Eve. Obviously I know it wouldn’t have been looked at over the past two days, but any idea when I’m likely to get confirmation that it’s on its way?

Schockwave · ‎27-12-2022

@the_paulo , You will receive notification from DPD the evening before delivery and another one on the day of delivery with a one hour window.

If you are concerned, I suggest you ring customer service and they can check the order for you, as we would not necessarily know.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Northerner · ‎27-12-2022

Hi @the_paulo

DPD are closed until tomorrow and anything sent by the post office is finger in the air when it will be delivered.

Likely to be the new year unless you are lucky.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

the_paulo · ‎27-12-2022

Yeah, completely forgot today was a bank holiday too 🤦🏻‍♂️

the_paulo · ‎28-12-2022

Getting delivered in the next hour 🙌🏻🙌🏻🙌🏻