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Chromebook offer

Beckyreynolds-2
Visitor

I have just taken a Google pixel 6 contract and would like to know how I claim for the Chromebook 4. Can I get confirmation this is going to be sent to me? Do I have to do anything? 

1 SOLUTION

Accepted Solutions
XRaySpeX
Grand Master
Grand Master

You don't need to claim it. Your Samsung Chromebook will be delivered to your account address within 15-30 working days of your purchase.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

4 REPLIES 4
XRaySpeX
Grand Master
Grand Master

You don't need to claim it. Your Samsung Chromebook will be delivered to your account address within 15-30 working days of your purchase.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
brobot-23
Visitor

I have been told I have to claim this through Google, after speaking with someone from EE they sent me a link. You have to provide specific information about your Google Pixel phone such as IME number and purchase date, plus order confirmation. I can't find order confirmation anywhere. 

Shell767
Visitor

You will get an email asking for some information like invoice number and immigration, they then process and respond within 5 days and advise re delivery. That's how I got the information and freebie 

Leanne_T
EE Community Support Team

Thanks for sharing and helping other customers @Shell767

All the best 🙂

Leanne.