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Cant accept delivery

Clareald
Visitor

I have ordered a new handset, DPD have tried to delivery 3 times but i dont have the code as the current handset is broken? How do i get the code so i can take receipt of the new phone?

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Clareald 

I believe the code is sent out by DPD. Do you have another phone that you could put the SIM into temporarily? The code may also be in the DPD app.

Chris