Can't track order and no update

[Emmab0523]

I added an extra pay monthly phone contract to my account along side my existing one. I placed the order on the 19th July. Every time I try to track my order it keeps saying "ooops tracking timed out message". It is a Google pixel 9 pro XL so I'm sure there shouldn't be a delay as it's not a new phone that's just come out. Zero updates 

[Ritu_D · Accepted solution]

Good morning @Emmab0523 

Thanks for getting in touch, I am sure you are eager to get your new phone. 

I have just checked the stock for the Google pixel 9 Pro XL and all colours are showing in stock. 

I would definitely suggest to Contact Us our team will be able to check everything on the account and give you information on expected delivery. 

Thanks 

Ritu