29-02-2024 04:33 PM
Hi,
I've went through the process of Upgrading to a new S24 Ultra, right to the last page just before the purchase, and I cannot see a 'Box' or anything to put the code in?
I tried upgrading over the phone, but i was advised the code can only be used Online, so i tried again, but still cannot see anywhere to enter this code.
I've tried a couple of different browsers just in case, allowed ALL cookies ect.. but still nothing.
Any ideas?
I might also add, I previously upgraded a few weeks ago, but cancelled it as I decided my monthly bill was too high for my liking.
I doubt this is why i see no option to put a code in, but thought maybe it was worth mentioning.
Any help would be greatly appreciated,
thanks
29-02-2024 04:44 PM
@Davie0 : It was on the Extra page as "Got a voucher code?" which you've probably passed by.
29-02-2024 05:36 PM
Hey, thanks for the quick reply.
I went over it again and found it under the Insurance options.
Discount has been applied, and i'm just off a call to confirm everything and my phone is on its way.
Happy days! 🙂
Thanks
29-02-2024 07:25 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.