Can I cancel an order & regain access to EE Finance?

UFOred · ‎28-11-2025

Hi,

I purchased the Dualsense Edge via EE Finance (9-month) this morning.

Later in the day I decided to purchase the PS Pro Console. I wished to once again choose EE Finance however there is a 45-Day limit before I can do so again.

Can I cancel my original Dualsense order and then regain access to EE Finance so as to purchase both the Dualsense and the PS Pro in the same order via EE Finance?

Thanks.

Northerner · ‎29-11-2025

Hi @UFOred

I suggest reading the terms and conditions.

https://help.eefinance.co.uk/hc/en-gb

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎29-11-2025

Hi @UFOred

I suggest reading the terms and conditions.

https://help.eefinance.co.uk/hc/en-gb

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.