21-09-2025 03:03 PM
Hey everyone I pre-ordered the iPhone 17 pro Max one terabyte in cosmic orange and even though I’ve had an email confirming my order and a text saying that it will be dispatched. I have heard nothing else from them. I’m just wondering is anyone else still waiting or should I give them a nudge?
21-09-2025 03:06 PM
Hi @RangerChris
Try checking EE order tracking: https://ee.co.uk/help/orders
And I would recommend downloading the DPD app.
Thanks
21-09-2025 03:25 PM
Thanks for the reply. Appreciated.
I have checked the tracking just constantly on the first step. I’ll keep checking
DPD downloaded thank you again
21-09-2025 03:36 PM
Hi @RangerChris
If tracking is not available then you'll need to speak to EE CS on 150.
Thanks
21-09-2025 10:30 PM
I’m still waiting for mine… exactly same model - App just showing first step - I ordered it on the 15th Sept and heard absolutely nothing… I’ve been with EE for years too.. might just cancel my order and go directly to Apple?!
22-09-2025 10:36 AM
Same issue for me, the email confirmation stated delivery on launch day. But the small print says anything up to 30 days !
I chatted with EE over the weekend and they advised to just keep an eye on my emails.